Platform / 06

Risk & Compliance

Application review

Know what has been checked before making the decision.

Review application data, provider checks, documents and earlier decisions together. Give each outstanding query an owner and keep the reasons behind approvals and exceptions on the case.

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01

See missing information before review

02

Apply agreed checks and approval rules

03

Find the evidence behind a decision

Capabilities

Keep the checks, documents and decision together.

Set up the review process for your merchant types and acquirers. Track documents and provider results, refer exceptions and record the decision with its supporting evidence.

01

Underwriting controls

Apply structured risk gates, scores, review queues, decisions and escalation paths.

02

KYB & screening

Coordinate company, director, identity, credit and watchlist checks through supported providers.

03

Document controls

Collect, classify and review required evidence with authenticity and completeness signals.

04

Statement auditing

Extract rates, fees, volumes and anomalies from processing statements for commercial and risk review.

05

Monitoring & alerts

Flag changes in transactions, service activity and merchant relationships for investigation.

06

Decision history

Retain the checks, evidence, approvals and exceptions behind each material decision.

Keep the next team in the loop

Before an application moves forward, onboarding needs to know which checks are complete and which questions still need an answer. Agree who can make the decision and where its reasons are recorded.

Related tools for your team

  • Merchant onboarding — Coordinate applications, documents, checks, acquirer requirements and progress without losing ownership.
  • Proposals & e-sign — Build proposals from analysed pricing, send agreements for signature and track customer acceptance.
  • Implementation guide — plan your data move, setup and testing.
  • Payments glossary — understand the terms used in merchant services.

Review an application with us.

Bring a typical case and your approval requirements. We will show how to collect evidence, handle queries and record who approved, declined or referred the application.

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