Application review
See which checks are complete and which need a closer look.
Bring company, director, identity, credit and watchlist results into the review case. Review the provider’s evidence and record whether a result is clear or needs investigation.
What it handles
Coordinate company, director, identity, credit and watchlist checks through supported providers.
Risk & Compliance capability
What KYB & screening covers
Coordinate company, director, identity, credit and watchlist checks through supported providers.
01
Company and director verification
02
Identity, credit and watchlist screening
03
Provider result and evidence capture
04
Clear, refer and investigate outcomes
Workflow notes
KYB & screening in practice
An application needs checks on the business and its directors or other relevant people. Each result must be matched to the correct person, business and application.
What to prepare
Prepare the required company and person information, approved providers and the follow-up process for inconclusive results.
Review the workflow
- Confirm the identity and scope of the checks required for the case.
- Review results alongside the underlying application information.
- Resolve mismatches and document the outcome through the agreed review process.
Does a completed check mean the merchant is approved?
No. A completed check is one part of an application review. Provider results, outstanding evidence and the acquirer’s requirements should be considered within the agreed approval process.
Related tools for your team
- Merchant onboarding — Coordinate applications, documents, checks, acquirer requirements and progress without losing ownership.
- Proposals & e-sign — Build proposals from analysed pricing, send agreements for signature and track customer acceptance.
- Implementation guide — plan your data move, setup and testing.
- Payments glossary — understand the terms used in merchant services.
Before you set it up
Define how your team handles unclear, conflicting or unavailable provider results for each merchant type.
Continue through Risk & Compliance
Related capabilities
Review an application with us.
Bring a typical case and your approval requirements. We will show how to collect evidence, handle queries and record who approved, declined or referred the application.