Messages and connections
Give your developers what they need to connect the platform.
Manage API credentials, read the reference documentation and test webhook delivery. Keep usage and failure history available to the people maintaining the connection.
What it handles
Manage API credentials, documentation, webhook configuration and integration testing.
Communications & Integrations capability
What Developer tools covers
Manage API credentials, documentation, webhook configuration and integration testing.
01
API key creation and rotation
02
Reference documentation and examples
03
Webhook configuration and test delivery
04
Usage, failure and credential history
Workflow notes
Developer tools in practice
An integration developer needs to test a connection without confusing test activity with live operating work.
What to prepare
Prepare integration owners, required credentials, documentation needs and an agreed environment for testing.
Review the workflow
- Confirm the access needed by the connection.
- Test sample requests and error cases against the agreed contract.
- Document who monitors the connection, who handles errors and how credentials are managed.
Who should own an integration after development?
Name an operational owner as well as a technical contact. The handover should explain expected behaviour, failure signals and the route for support when the connected systems change.
Related tools for your team
- Sales engagement — Coordinate email, SMS and WhatsApp activity, sequences, templates, reminders and reply handling.
- Service workflows — Route queries, requests and exceptions to the right owner with visible status and escalation.
- Implementation guide — plan your data move, setup and testing.
- Payments glossary — understand the terms used in merchant services.
Before you set it up
Name the technical and operational owners, and document how credentials, errors and changes will be handled.
Continue through Communications & Integrations
Related capabilities
Show us the tools your team relies on.
We will review your messaging channels, providers and data requirements, then demonstrate the supported connections and confirm any additional integration work.